Agentforce Specialist

Salesforce Agentforce Specialist

Everything you need for the Salesforce Certified Agentforce Specialist exam: format, the six outline sections, a study plan and free sample questions.

Questions
60 scored
Duration
105 min
Passing score
72%
Fee
$200

The Salesforce Certified Agentforce Specialist exam is for people who design and implement prompt templates and agents on the Salesforce Platform. Salesforce describes it as validating the ability to build agents that reason and act across Salesforce and external channels, aimed at administrators, developers and architects.

Salesforce expects roughly one year of Salesforce platform configuration experience including Data 360, plus hands-on work in Agentforce Agent Builder and Prompt Builder. There is no prerequisite enforced.

What the exam covers

SectionWeight
AI Agents35%
Prompt Engineering20%
Data 360 Fundamentals20%
Testing, Deployment, and Maintenance10%
Governance and Observability10%
Multi-Agent Orchestration5%

Six sections, and AI Agents dominates at 35% — more than a third of the exam. Prompt Engineering and Data 360 follow at 20% each, so those three account for 75% of the paper.

The distinctive content sits at the edges: Multi-Agent Orchestration at 5% covers the open standards MCP and A2A, and Governance and Observability covers the Trust Layer and model access management.

What you are not expected to know

Salesforce is unusually explicit about scope. You do not need: LLM configuration or fine-tuning, Apex or Python, external AI tools, transformer architecture, ROI calculations, or Marketing Cloud, Heroku, MuleSoft, Tableau, Slack, Quip or Industry solutions.

That list is worth reading twice — it rules out a great deal of what people assume an AI certification requires.

Format at a glance

60 multiple-choice questions plus up to five unscored, in 105 minutes. The passing score is a straightforward 72%. Registration is USD 200, retakes USD 100. Offered in English, French and Japanese.

Questions align to the Spring ‘26 release, and the certification requires an annual maintenance module on Trailhead.

Where to start

Read the exam format — the percentage passing score and the release alignment both matter. Then the study plan, which follows the weighting.

Agentforce Specialist guides

  1. Agentforce Specialist exam formatThe Salesforce Agentforce Specialist format: 60 questions, 105 minutes, a 72% passing score, $200, and all six outline weights.
  2. Agentforce Specialist vs AB-620Two low-code agent certifications compared: Salesforce Agentforce Specialist and Microsoft AB-620 for Copilot Studio. Which fits your platform.
  3. Agentforce Specialist study planA five-week Agentforce Specialist study plan weighted to Salesforce's six sections, with most time on AI Agents, Prompt Builder and Data 360.
  4. Free Agentforce Specialist sample questionsFive free Salesforce Agentforce Specialist practice questions across the six outline sections, each with an explained answer.
  5. Agentforce Specialist prompt engineeringThe Agentforce Specialist prompt section explained: Prompt Builder, template types, activation, grounding, the Trust Layer and model access.
  6. Agentforce Specialist Data 360 explainedThe Agentforce Specialist Data 360 section explained: the Agentforce Data Library, and the chunking, indexing and retriever concepts behind grounding.
  7. Agentforce Specialist AI agents explainedThe largest Agentforce Specialist section explained: agent script, hybrid reasoning, topics and actions, channels, security context and agent types.
  8. Agentforce Specialist testing and governanceTwo Agentforce Specialist sections explained: Testing Center and sandbox-to-production deployment, plus monitoring, analytics and agent optimisation.
  9. Agentforce Specialist multi-agent orchestrationThe smallest Agentforce Specialist section explained: when a multi-agent architecture is appropriate, and the purpose of the MCP and A2A standards.
  10. Is Agentforce Specialist worth it?Is the Salesforce Agentforce Specialist certification worth taking? Who benefits, what it costs, and the annual maintenance commitment.