AB-620 cheat sheet | ExamSprintLab

Last-minute reference for AB-620. This is a design exam: it asks which construction satisfies a stated constraint.

Exam facts

Area	Weight
Integrate and extend agents in Copilot Studio	40–45%
Plan and configure agent solutions	30–35%
Test and manage agents	20–25%

Requirement	Answer
Answers must track weekly document updates	Ground on the knowledge source the owners maintain
Agent must never advise on a topic	Out-of-scope topic with a scripted refusal
Must create a ticket in another system	Action or connector call, not a link
Must know the user’s department	Read the authenticated user’s profile
Answers must be verifiable	Enable citations
Secret for a partner API	Secure credential store on the connection
Value needed later in the conversation	Conversation-scoped variable
External users must not see pricing	Separate sources; ground externally on public content only
Change tested before all users get it	Publish to a test environment or limited channel
Record of what the agent said	Transcript retention with access controls

Dev works, production fails → connection references and environment variables not configured in the target environment. This is both the real-world failure and the exam’s favourite.
Many phrasings not recognised → add varied trigger phrases and use generative understanding, not a longer response.
Topic-scoped variables die with the topic. Use conversation scope to carry values.
Instructing the model to respect permissions is not a control.
Stale answers after a document update → the knowledge index has not refreshed; the model did not memorise anything.
Cost is driven by conversation or message volume, not authors or documents.